Targeted training

first_img Tags: Online Gambling Continuous learning is a lynchpin of great business practice, but training for the sake of it will never get the desired effect. Totally Gaming Academy head of education and training Andrew Spencer identifies three questions to ensure you’re giving the right training to the people that need it With so much training on offer, it can be difficult to sift through the learning opportunities for staff and select the ones that are most likely to further your business. Appraisals can be a good opportunity to identify the needs of individuals, but these still need to be weighed against the priorities of the business.We’ve all been privy to company-wide emails proffering “the scheduling of a two day course to be made available to all current and aspiring managers in our company,”  titled the 21st Century Manager,  for example.Usually, these are the result of one of two situations, HR has booked a trainer for a day and needs to fill the places to justify the fee, or a senior managers thinks s/he’s found a panacea in management thinking and wants to run a session on it so people have to fill it.In either case, HR has tried to do the right thing and make sure that the company training plan is a coherent mix of the training required from around the organisation. Whether it be essential compliance, health and safety or the strategic management development programme.The result is a carefully compiled timetable of scheduled courses and programmes.The flaw in the process isn’t usually HR’s consolidation of training requirements, but management‘s approach to deciding on the needs. HR is usually simply responding to management’s wish list.Pinpointing the need There should be three primary concerns when pinpointing the training needs of your organisation: • What are the business’s priorities? • What issues are confronting the business and sector at the moment? • What does your annual training plan identify as key skill development needs across teams?All too often HR publicises the available provision and managers pick from the list, often forgetting to refer to the appraisal outcome, which would help to match the two together.  There’s then pressure to populate the courses commissioned, and so the pleading email comes around. As I’m sure HR will also attest, the identification of training needs during appraisals is too often a tick-box exercise, and an after-thought.The training needs summarised on the appraisal form fall under the ‘any other business’ section at the end of the meeting.I’ve been in frequent dialogues with sales and business development colleagues on how to approach prospective clients about their training needs.  We’re a training provider – our brochure and website can be a sweet shop of different options if we’re not careful. But I’ve been on the other side of the fence too – bombarded with course calendars. So when I’m confronting providers I tell them what my business training needs are first. The response is often desultory – ‘pick from the menu’.This brings me back to the three primary concerns outlined above. Relying on those structured questions as prompts; two very significant clients have provided a long term forward plan of training requirements, encompassing a mix of open courses from the menu and in house training.It’s good for our business and allows plenty of time to tailor the in-house against the client requirement. The spin off benefit for us is market intelligence to inform future programmes and content, alongside future commitment to business.For example, we offer no training until the trainer has spent three days reviewing workplace practice – a needs analysis – before building the client’s requirements into the course. The appraisal remains the right place to discuss the individual training needs linked to the business need, but it should not be looked at as a ‘wish list’ from the sweet shop.Avoid becoming distracted by the appraisal form, and what boxes need to be filled.  Fill it in later and concentrate on the discussion – learning needs, linked to a business plan and an individual’s targets. Let the need drive the training not the calendar and the courses.Totally Gaming Academy runs courses on a number of disciplines for the igaming industry. Email Address People Totally Gaming Academy head of education and training Andrew Spencer highlights the importance of identifying training needs in the context of both individuals and the business as a whole 31st May 2018 | By Stephen Cartercenter_img Targeted training Topics: People Subscribe to the iGaming newsletter AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitterlast_img read more

Casumo faces €310k Dutch fine

first_imgCasino & games AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter Tags: Online Gambling Subscribe to the iGaming newsletter Topics: Casino & games Finance Legal & compliance 2nd April 2019 | By contenteditor Dutch gambling regulator Kansspelautoriteit (KSA) has fined Malta-based online gaming operator Casumo €310,000 (£266,300/$347,000) for illegally targeting consumers in the Netherlands. Casumo faces €310k Dutch fine Regions: Europe Western Europe Netherlands Dutch gambling regulator Kansspelautoriteit (KSA) has fined Malta-based online gaming operator Casumo €310,000 (£266,300/$347,000) for illegally targeting consumers in the Netherlands.An investigation by the regulator found that Casumo’s website featured a number of elements that suggested it was targeting Dutch players, such as offering iDeal, the Netherlands’ most popular method for online transactions, as a payment option. In addition, the regulator has found that a live chat function on the website was providing answers in Dutch.At present, online gambling is prohibited in the Netherlands, although this is set to change in the near future after the country’s Senate last month passed the Remote Gaming Act, paving the way for the roll-out of igaming regulation.“The current Betting and Gaming Act does not offer the possibility to grant a license to be allowed to offer online games of chance,” KSA chairman René Jansen said.“With the current law, we cannot protect consumers against unfair play. Nor is it possible to control the prevention of gambling addiction and the participation of vulnerable groups such as minors,” he explained. “Fortunately, with the entry into force of the new Remote Gambling Act, we will have the opportunity to do so.”Casumo is the latest company to face such a fine in the Netherlands, with a host of other opertaors having also received similar punishments. 1xBet, William Hill, MRG and Betsson Group subsidiary Corona Ltd have all been handed penalties in recent months.Last month, the KSA also increased its fines for unlicensed online gambling activities, after saying the previous maximum penalties were not large enough to deter operators.The Dutch fine is significantly lower than the penalty issued to Casumo by the UK Gambling Commission in November of last year.Casumo hit with a £5.85m financial penalty after the operator was found to have failed to put appropriate risk assessment processes in place to determine whether its iGaming offerings could be used to launder money.The investigation also discovered that Casumo was not conducting proper due diligence processes on customers, and failing to determine the source of players’ funds. Email Addresslast_img read more

SKS365 hit with €124m Italian tax claim

first_img Subscribe to the iGaming newsletter Tags: Mobile Online Gambling OTB and Betting Shops 21st August 2019 | By contenteditor Topics: Casino & games Finance Sports betting Strategy PlanetWin365 operator SKS365 has been issued with a tax inspection report claiming that it owes €124m to the Italian authorities, having failed to declare significant revenue generated in the country’s regulated gambling market.An audit of the business carried out by the Guardia di Finanza (GDF) of the Reggio Calabria region claims the operator generated significant undeclared income. This was accumulated through the operation of unlicensed betting cafés, as well as bets placed online and through other means in the 2015 and 2016 fiscal years, it said.The GDF claims that as a result of these activities, SKS365 owes €6m in regional taxes, €47m in corporation tax and a further €71m in income tax.The document issued by the GDF, a law enforcement body that handles financial crimes, does not constitute a demand for payment. The operator has 60 days following the receipt of the report to submit a rebuttal to the Italian tax authorities, which will then reach a conclusion on the sum, if any, that is owed.SKS365 told iGamingBusiness.com that the issue at hand was not one of the business avoiding tax, but instead an issue of revenue being considered to have been generated via its Malta-licensed base, rather than its Italian operation.The years 2015 and 2016 saw changes to Italian gambling legislation passed, that resulted in internet betting cafés, known as CTDs, being required to secure licences to continue operating in Italy. Previously these establishments were tolerated, provided the operator was licensed in another European Union jurisdiction. SKS365 has been able to carve out a leading position in the Italian market as a result of its network of cafés becoming licensed, though the GDF claims that it continued to operate a number of unlicensed establishments.SKS365 stressed that the alleged tax violations occurred under the business’s previous owners’ control. The operator was acquired by Dutch private equity firm Ramphastos Investments in late 2016.“The management appointed by the company’s current shareholder has implemented a highly regulated and solid corporate structure, strongly committed to compliance,” SKS365 said.It pointed out that under this management, it had formed a supervisory body that works alongside the company’s legal, compliance and anti-money laundering departments, as well as overseeing control, auditing and risk management tasks across the business.SKS365 warned that it would take action aimed at protecting its interests, investors or other interested parties should it suffer reputational damage as a result of the claims.“Also, [SKS365] continues to cooperate with the relevant public authorities to fix the situation as soon as possible and to keep focusing on its only corporate mission: providing passionate people with the safest and most entertaining gaming solutions,” it added.Ramphastos, meanwhile, said that while it did not normally comment on matters relating to companies in its portfolio, it was keen to stress that it was taking the issue very seriously.A spokesperson for Ramphastos told iGamingBusiness.com that it was in dialogue with all relevant parties, but was unable to say anything about the legitimacy of the claim at this stage. The spokesperson also highlighted the fact that the activity in question was carried out before Ramphastos acquired SKS365, and was not uncovered by due diligence carried out pre-acquisition.“[We] are happy to say that we remain very enthusiastic about the company, its innovative character, dedicated management and its potential to becoming the clear leader in the Italian sports betting market,” they added.“Of course, a highly regulated and solid corporate structure that is strongly committed to compliance with the corporate mission to provide passionate people with the safest and most entertaining gaming solutions is inseparable with this ambition.” Email Address Regions: Europe Southern Europe Italy SKS365 hit with €124m Italian tax claim AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter PlanetWin365 operator SKS365 has been issued with a tax inspection report claiming that it owes €124m to the Italian authorities, having failed to declare significant revenue generated in the country’s regulated gambling market. Casino & gameslast_img read more

Raketech expands into Japan through Casumba deal

first_img Tags: Online Gambling 2nd September 2019 | By contenteditor AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter Marketing & affiliates Subscribe to the iGaming newsletter Email Address Raketech expands into Japan through Casumba deal Performance marketing specialist Raketech Group is to expand into the Japanese market through the €2m acquisition of Casumba Media.Raktech has agreed to pay €2.0m (£1.8m/$2.2m) to purchase all outstanding shares in Malta-registered Casumba, which runs a number of affiliate websites in the Japanese market.The agreement also includes additional earn-out payments based on certain performance measures. Part of this earn-out is capped at €2.1m until December 31, 2021, while the uncapped section will be based on future performance up to July 31, 2024.Casumba’s founders will continue to be involved with the business and support Raketech with the launch of its products in Japan and possibly other Asian markets in the longer term.Raketech said that the acquisition will help to increase its revenue outside the Nordic region to approximately 10% of the group total.“This is another milestone in Raketech’s history and fully in line with our strategy to expand into new markets,” Raketech’s chief executive, Michael Holmberg, said. “We see many operators looking at Japan and this acquisition is an opportunity for Raketech to be part in an emerging market where our customers want to grow.“We look forward to working together with the Casumba team to develop the products and in the long run launch new products together.”Last month, Raketech reported a 6.1% year-on-year decrease in revenue for the second quarter of 2019, though reduced costs saw it significantly increase its profit for the period.Revenue for the three months to 30 June amounted to €5.7m, down from €6.0m in the prior year, but operating profit was up 29.3% to €2.0m. Topics: Marketing & affiliates Strategy Performance marketing specialist Raketech Group is to expand into the Japanese market through the €2m acquisition of Casumba Media. Regions: Asialast_img read more

Malaysian police arrest 247 members of Chinese gambling ring

first_img Regions: Asia China Malaysia Legal & compliance Topics: Legal & compliance Tags: Online Gambling Malaysian police arrest 247 members of Chinese gambling ring Malaysian police have arrested 247 people since 25 September in connection with illegal China-facing online gambling operations that authorities say took in RM24.8 (£4.8m/€5.4m/$5.9m) per month, seizing RM 3.12bn worth of assets.The move is the latest in a series of crackdowns across Southeast Asia against online gambling operations that target Chinese customers.On 23 September, the Chinese Ministry of Public Security announced that joint efforts from police in China and Cambodia to combat illegal online gambling in both countries have led to the arrest of almost 1,000 people so far this year.On 19 September, Philippine Finance Secretary Carlos Dominguez III ordered the country’s Bureau of Internal Revenue (BIR) to shut down the operations of Philippines Offshore Gaming Operators (POGOs) that fail or refuse to pay income tax.Kuala Lumpur Police Chief Datuk Seri Mazlan Lazim said the current syndicate was another example of an operation based offshore to evade Chinese authorities.“The actions of the syndicate from China to carry out their activities in Kuala Lumpur are to prevent Chinese authorities from tracking down their activities,” he said. “But based on public information and police intelligence, we were able to track their position despite operating from a luxury condominium equipped with a strict security system.”Lazim said that the website was marketed via WeChat, the most popular app in China. AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter Subscribe to the iGaming newsletter Email Address Malaysian police have arrested 247 people since 25 September in connection with illegal China-facing online gambling operations that authorities say took in RM24.8 (£4.8m/€5.4m/$5.9m) per month, seizing RM 3.12bn worth of assets. 4th October 2019 | By Daniel O’Boylelast_img read more

Circus Circus sues AIG over unpaid Covid-19 claim

first_img Topics: Casino & games Finance Strategy Email Address Circus Circus sues AIG over unpaid Covid-19 claim Subscribe to the iGaming newsletter Casino & games Regions: US Nevadacenter_img 8th July 2020 | By Daniel O’Boyle Circus Circus Casino has filed a lawsuit against insurance company AIG for damages exceeding $75m in the United States District Court for Nevada, arguing the operator’s AIG insurance policy failed to cover “all risks” as specified during the novel coronavirus (Covid-19) crisis.The operator entered into an insurance agreement with AIG starting in December 2019 providing coverage of up to $500m to Circus Circus against “all risks of direct physical loss or damage to insured property from a covered cause of loss”.A “covered cause” in the policy refers to any that is not specifically excluded.The operator said that a “highly contagious disease for which there is no known vaccine” was not excluded, nor were government stay-at-home orders. The policy came to a cost of $1.6m per year.Read more on iGB North America. Circus Circus Casino has filed a lawsuit against insurance company AIG for damages exceeding $75m in the United States District Court for Nevada, arguing the operator’s AIG insurance policy failed to cover “all risks” as specified during the novel coronavirus (Covid-19) crisis. AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitterlast_img read more

Evolution extends US reach with Wynn Interactive deal

first_img16th October 2020 | By Conor Mulheir Robert Amerine, vice president of corporate development at Wynn Resorts, said: “Wynn is a brand synonymous with casino.” Johan Nordstrom, chief commercial officer at Evolution, added: “We are honoured to be working alongside WSI in a move that further extends our reach in the US. The power of the Wynn brand with exceptional content is a potent combination. At the same time, we are very excited by the strong two-way cross-sell opportunity that exists between the sportsbook and Live Casino worlds.” Tags: Evolution Wynn Sports Interactive Evolution extends US reach with Wynn Interactive deal Topics: Casino & games Live dealer Online casino “Our clear goal is to ensure that our players have access to the world’s very best online live dealer and RNG table games. Working with Evolution we are confident we are delivering the best possible quality and choice to our players.” Live gaming supplier Evolution has entered into a partnership with Wynn Sports Interactive (WSI), the digital arm of casino operator Wynn Resorts, to supply its live casino content and related services for the US market. AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter Read the full story on iGB North America. The partnership will see Wynn offer Evolution’s live dealer games in New Jersey, with additional states to follow. Live dealer Regions: US Subscribe to the iGaming newsletter Email Addresslast_img read more

Wild Chapo by Relax Gaming

first_imgYou can play a demo of this slot here! Wild Chapo by Relax Gaming Game type:Video slotGo-live date (expected):Already liveGame special features:– Expanding TNT wilds– Sticky wild respins– Bonus bombs– Free spins – Up to 10,000x win potential– Feature buy (non-UK)Number of paylines:15Number of reels:5×3RTP (recorded/theoretical):96.36%Variance/volatility:High (4/5)Number of symbols to trigger feature/bonus?3Can feature be retriggered?YesNumber of free spins awarded?7-11Stacked or expanding wilds in normal play?Stacked/expanding with TNT bombsStacked or expanding wilds in feature play?Stacked/expanding with TNT bombsNumber of jackpot tiers?N/AAuto-play function?Yes They don’t call him wild for nothing! Wild Chapo tests limits with three different explosives: expanding TNT wilds, sticky wild respins and bonus bomb symbols, bringing blazing win potential to the base game. AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter Email Address Players take a trip to the Mexican outback and roll with Wild Chapo in Relax Gaming’s latest release.center_img Topics: Casino & games Slots You can download the First Look Games affiliate pack for this game here! 13th April 2021 | By Aaron Noy Slots Subscribe to the iGaming newsletterlast_img read more

Meet iGB’s official esports data partner

first_img Subscribe to the iGaming newsletter AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter 28th May 2021 | By contenteditor Meet iGB’s official esports data partner The Stockholm-based supplier’s co-founder and chief executive Oskar Fröberg explains how esports data differs from regular sports, and highlights the importance of data integrity and compliance. Tags: Abios Esports Esports Topics: Esports esports betting FPS MOBA Sports Video gaming Tournaments Email Addresslast_img read more

IBIA and H2 launch “first-of-its-kind” study ranking 20 regulated markets

first_img IBIA and H2 launch “first-of-its-kind” study ranking 20 regulated markets The study – which can be read in full on the IBIA’s website – assesses the strengths and weaknesses of licensing regimes across five different areas: regulation, tax, product, integrity and advertising. It was conducted using data from a variety of major regulated betting operators, which represent almost 50% of all commercial online betting globally. “Our assessment of the various regulatory models in operation around the world has determined the key factors that are most likely to generate a successful well-regulated betting market: unlimited licensing, competitive GGR tax, wide product offering, integrity provisions and balanced advertising parameters,” he said. “That position and our betting product and integrity evaluation is based on the most extensive and detailed collection of market data that has ever been assembled.  iGB will continue to publish insights from the report over the coming days, including a full breakdown of the ranking of markets and more detail on both the global overview and the cost of match-fixing. The report can be read in full here. David Henwood, director of H2, said a number of factors were important in creating a strong regulatory system. “The study and its contents can rightly be justified as unprecedented,” IBIA chief executive Khalid Ali said. “H2 has conducted a detailed examination of product data covering $137bn (£97bn/€112bn) in turnover, along with its own market data.  Regulation Topics: Legal & compliance Social responsibility Sports betting Regulation Sports integrity Online sports betting Sports betting regulation These pillars include offering of both land-based and online betting, unlimited or “market maximising” licence numbers, licence fees that reflect regulatory costs, “robust bt practical” player protection measures and betting tax at around 15-20% of GGR. In addition, the report said there should not be any “overly burdensome” additional taxes, there should be a wide product offering in terms of both channels and betting markets, integrity protocols should be in place and advertising rules should be “balanced”. In assessing the overall market, the report predicted that global betting turnover will reach $767bn by 2025, with revenue of $106bn. Online betting, meanwhile, overtook land-based betting for the first time in 2020 and is expected to hold that leading position. Subscribe to the iGaming newsletter AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter “IBIA hopes that these evidenced-based findings will assist the important ongoing global betting and integrity debate.” “The result is a report that provides a never-seen-before insight into global consumer demand, integrity risks and regulatory practices. In doing so, it reveals the core facets of a successful regulatory framework for betting.  Tags: International Betting Integrity Association H2 Gambling Capital While the report’s work on assessing regulatory markets was a major piece of the report, it also including a section overviewing the global market and a chapter around sporting integrity. “The report’s findings are therefore unique and illuminating.”   In the integrity chapter, the report assessed the global cost of match-fixing to operators at $25m per year. In addition, it noted that only a small portion of events trigger suspicious betting reports, with 99.96% featuring no report. Most suspicious betting also tends to happen in a different country to the match the bets are on, which the report said makes many restrictions on betting intended for integrity reasons less effective. The International Betting Integrity Association (IBIA) and data business H2 Gambling Capital have combined to produce a “first-of-its-kind study” assessing regulation in 20 different gambling markets. 9th June 2021 | By Daniel O’Boyle In addition, trade associations the Betting and Gaming Council (BGC), Branscheforenigen för Onlinespel (BOS), The European Gaming and Betting Association (EGBA), Jdigital and NOGA were also involved in the report. Regions: Africa Canada Europe LATAM UK & Ireland US Malta From the data used in the report, the IBIA and H2 listed “ten pillars of an optimum betting market”.  Email Addresslast_img read more